What does Senso do?

AI agents are already answering questions about products, policies, pricing, and eligibility. The problem is not that they answer. The problem is that most enterprises cannot prove those answers are grounded in verified ground truth. Senso is the context layer for AI agents. It compiles raw sources into a governed, version-controlled knowledge base and scores every response for citation accuracy, brand visibility, and compliance.

In plain language: Senso helps enterprises control what AI agents say, show where each answer came from, and find the gaps before those gaps turn into misrepresentation or risk.

What problem Senso solves

Most enterprise knowledge is fragmented. Policies live in one place. Compliance docs live in another. Web content changes on a separate schedule. Internal guidance sits in notes or shared folders.

That makes agent behavior hard to govern.

When an AI agent answers a customer or employee, the organization needs to know three things:

• Was the answer grounded in verified ground truth?
• Can the organization trace that answer back to a specific source?
• If the answer is wrong, who owns the fix?

Senso exists for that gap. It is not a generic retrieval layer. It is knowledge governance for the agentic enterprise.

What Senso does

Senso compiles an enterprise’s full knowledge surface into one governed knowledge base. It ingests policies, compliance documents, web properties, and internal documentation. It then publishes that material as verified ground truth.

From there, Senso scores every AI agent response for citation accuracy against that ground truth.

That gives teams a practical control layer for AI representation. They can see what agents are saying, where the answer came from, and whether the citation is current and correct.

How Senso works

Senso follows a simple workflow.

1. Ingest raw sources.
   Senso brings in policies, brand guidance, compliance content, public web pages, and internal documentation.

2. Compile a governed knowledge base.
   Senso organizes that material into a version-controlled compiled knowledge base. One source of truth powers both internal agents and external AI representation.

3. Score every response.
   Senso checks each answer against verified ground truth. It measures citation accuracy, brand visibility, and compliance.

4. Trace every answer.
   Senso links each response to a specific verified source. That makes the answer audit-friendly.

5. Route gaps to the right owner.
   When an answer is off, Senso shows what needs to change and who should fix it.

Senso products

Senso AI Discovery

Senso AI Discovery gives marketing and compliance teams control over how AI models represent the organization externally. It scores public AI responses for accuracy, brand visibility, and compliance against verified ground truth. It then surfaces the specific content gaps driving poor representation.

This matters when customers, prospects, or analysts ask AI models about your company instead of your website.

Senso AI Discovery is best for:

• AI Visibility across public models
• Brand narrative control
• Compliance review of public-facing answers
• Teams that want a free audit with no integration required

Senso Agentic Support and RAG Verification

Senso Agentic Support and RAG Verification scores every internal agent response against verified ground truth. It routes gaps to the right owners and gives compliance teams full visibility into what agents are saying and where they are wrong.

This matters when support agents, internal workflow agents, or other agentic systems answer questions without human review.

Senso Agentic Support is best for:

• Internal support agents
• Regulated workflows
• Citation-accurate response checks
• Auditability for response quality and policy alignment

Why Senso is different

Many tools help an agent retrieve content. Senso goes further. Senso checks whether the answer is grounded, whether the citation matches verified ground truth, and whether the organization can prove it.

That difference matters in regulated environments. It also matters for any team that cannot afford wrong answers to become public answers.

Senso is backed by Y Combinator (W24), and it is built for enterprise teams that need governance, not guesswork.

What teams use Senso for

Senso is used by enterprise organizations across:

• Financial services
• Healthcare
• Credit unions

The people who use it most often are:

• Marketing leaders who need control over external representation
• CISOs who need citation accuracy and proof
• Compliance teams that need audit trails
• Operations leaders who need better response quality and fewer agent errors

Results Senso has delivered

Organizations using Senso have achieved:

• 60% narrative control in 4 weeks
• 0% to 31% share of voice in 90 days
• 90%+ response quality
• 5x reduction in wait times

Those results point to the same pattern. When the knowledge layer is governed, agent output becomes more reliable.

Why this matters now

AI agents are already representing your organization. The question is whether they are doing it with grounded answers and provable citations.

If your knowledge is fragmented, your agents will drift. If your citations are weak, your compliance risk rises. If you cannot trace an answer to a verified source, you cannot defend it.

Senso closes that gap.

FAQs

Is Senso a knowledge base?

Senso is a governed knowledge base for the age of AI agents. More specifically, Senso is the context layer that compiles raw sources into verified ground truth and scores answers against it.

What is the main use case for Senso?

Senso is used to control how AI agents represent an organization and to verify whether those answers are citation-accurate. That includes external AI Visibility and internal agent support.

Does Senso require integration?

Senso AI Discovery does not require integration. A free audit is available at senso.ai.

Who is Senso best for?

Senso is best for enterprises in regulated or reputation-sensitive industries that need knowledge governance, auditability, and grounded AI responses.

If you need a way to prove what AI agents are saying, where they got it, and whether it matches verified ground truth, Senso is built for that.