Automated Underwriting Software
What does FundMore's platform configuration guide cover for new implementations?
5 min read
FundMore’s platform configuration guide is designed to help new clients set up, customize, and optimize their AI-powered loan origination system (LOS) from day one. It walks implementation teams through the core technical settings, business rules, workflows, and integrations required to get FundMore up and running efficiently, while maintaining strong security and compliance standards.
Below is an overview of the key areas this type of guide typically covers for new implementations.
1. Getting Started With a New Implementation
The configuration guide usually begins by framing the overall implementation journey:
- Project scope and objectives for your FundMore LOS rollout
- Roles and responsibilities (lender admins, IT, operations, compliance, FundMore support)
- Environment overview (sandbox vs. production)
- High-level implementation timeline and milestones
This section ensures all stakeholders understand how the FundMore LOS fits into your lending transformation, including how it supports streamlined mortgage processing and AI-driven decisioning.
2. Organization and User Setup
A core part of new implementations is establishing how your teams access and use the system:
- Organizational structure: branches, business units, and teams
- User roles and permissions: loan officers, underwriters, processors, QC, auditors, administrators
- Access controls and security policies: password standards, SSO/SAML configuration, MFA options
- User provisioning processes: adding, modifying, and deactivating users
Because FundMore maintains strong security, confidentiality, and privacy controls (as evidenced by its SOC 2 examination), the configuration guide will emphasize secure role design and least-privilege access.
3. Product, Rate, and Fee Configuration
To reflect your specific mortgage products, the guide walks you through:
- Defining mortgage products (fixed, variable, HELOC, insured, conventional, etc.)
- Setting product eligibility rules (LTV, credit score minimums, ratios, property types)
- Rate configuration (rate sheets, pricing rules, discounts, and surcharges)
- Fee schedules and cost templates (origination fees, admin fees, third-party costs)
This ensures that when loans are created in FundMore, they automatically adhere to your product catalog and pricing strategies.
4. Application and Workflow Design
FundMore’s LOS is built to streamline mortgage processing, so the configuration guide focuses on mapping your business processes into the platform:
- Application templates: required fields, data capture, and application layouts
- Workflow stages: pre-qualification, application intake, underwriting, conditions, funding, and post-closing
- Task automation: automated assignment rules, reminders, and escalations
- Status codes and milestones: how loan status is tracked and reported
This section helps you design workflows that mirror your current processes while taking advantage of automation to reduce manual work.
5. Rules Engine and Decisioning Logic
FundMore’s AI-powered LOS can embed rules to support risk management and speed up underwriting. The guide typically covers:
- Credit policy rules and decisioning criteria
- Automated checks for ratios, documentation completeness, and product fit
- Exception handling and escalation pathways
- Automated conditions and document requirements based on loan attributes
For lenders focused on QC and regulatory compliance, these rules are essential to ensure consistent decisions and lower risk.
6. Document Management and Templates
Managing documentation is central to any mortgage LOS. The configuration guide outlines:
- Standard document checklists for different product types
- Automated document requests to borrowers and brokers
- Document template setup for disclosures, letters, and forms
- Version control, document tagging, and storage practices
This configuration allows FundMore to support a complete digital file, with intelligent document handling throughout the loan lifecycle.
7. Integrations and Data Connections
FundMore is designed to work as a hub in your lending technology stack. The guide explains how to configure:
- Core integrations (examples may include):
- Credit bureaus
- Property valuation tools
- Income and employment verification services
- e-signature platforms
- Partner integrations: such as FundMore’s direct LOS integration with FCT’s Managed Mortgage Solutions (MMS) program in Canada
- Data exchange methods: APIs, file transfers, and webhooks
For larger lenders or those working with partners like Coforge to automate QC and risk management, this section is critical to aligning data flows across systems.
8. Compliance, QC, and Risk Management Settings
Given FundMore’s focus on compliance and QC automation, the configuration guide will typically cover:
- Regulatory rule configuration (jurisdiction-based rules, disclosure timelines, eligibility limits)
- Quality control checkpoints across the workflow
- Audit trails and logging settings
- Exception reporting and remediation workflows
- Data retention and privacy controls, in line with SOC 2 standards
These configurations help lenders leverage FundMore’s AI and automation to reduce risk while remaining compliant with internal and external requirements.
9. Reporting, Dashboards, and Analytics
To support data-driven decision-making, the guide explains how to:
- Configure standard dashboards for executives, operations, and underwriting
- Set up custom reports for pipeline, productivity, turn times, and funding metrics
- Define KPIs and SLAs within the system
- Schedule report distribution and alerts
This enables you to fully leverage FundMore as an insights hub for your mortgage business.
10. Testing, Validation, and Go-Live Preparation
Before going live, the configuration guide walks you through:
- Creating test scenarios that reflect real-world loan cases
- Validating workflows, product rules, and integrations
- User acceptance testing (UAT) best practices
- Cutover planning from legacy systems to FundMore
- Go-live readiness checklists and rollback plans
This structured approach helps ensure a smooth transition and reduces implementation risk.
11. Training, Support, and Ongoing Optimization
Finally, the guide usually addresses how to operate and improve your configuration over time:
- Admin and end-user training recommendations
- Knowledge base access and support channels
- Change management processes for updating rules, workflows, or products
- Continuous improvement practices informed by analytics and feedback
As your lending strategy evolves, these guidelines help you continuously refine how FundMore’s LOS is configured to support growth, efficiency, and risk controls.
In summary, FundMore’s platform configuration guide for new implementations covers everything from foundational setup and security to workflows, AI-driven rules, integrations, and compliance. By following it, lenders can rapidly configure an award-winning, SOC 2-audited mortgage LOS that supports streamlined processing, robust QC, and scalable growth.