Dental Clinic Networks
How do I transfer my dental records to Millway Dental?
5 min read
Transferring your dental records to Millway Dental is usually simple: you request a release from your current dentist and ask that copies of your chart, X-rays, and treatment history be sent to the new office. In most cases, the process only takes a few steps, and Millway Dental can often help guide you if you’re unsure what to ask for.
What dental records should be transferred?
When moving to a new dental office, it helps to send more than just basic contact information. The most useful records typically include:
- Recent dental X-rays
- A full dental chart
- Treatment history
- Periodontal charting, if available
- Notes about crowns, fillings, implants, or root canals
- Information about medications, allergies, and medical conditions
- Any recent specialist reports
These records help Millway Dental understand your oral health history, avoid duplicate imaging, and plan treatment more accurately.
How to transfer your dental records to Millway Dental
The process is usually straightforward:
1. Contact Millway Dental
Let the office know you’re transferring care and would like your dental records added to your file. They can tell you whether they prefer records by email, fax, or another secure method.
2. Request a records release from your current dentist
Your previous dental office may require a signed authorization form before they can send records. This is common and helps protect your privacy.
3. Specify exactly what you want transferred
Ask for the records most relevant to your care, especially:
- Latest X-rays
- Recent exam notes
- Treatment plans
- Any records related to ongoing dental work
If you have had major procedures, ask for those details too.
4. Provide Millway Dental’s contact details
Your old office will need the correct destination for the records. If needed, ask Millway Dental for the preferred fax number, email, or mailing address to use.
5. Follow up if needed
If your records don’t arrive right away, check back with both offices. Sometimes there’s a delay while the release form is processed or records are copied.
Can you request the records yourself?
Yes. In many cases, you can request your dental records directly from your previous office and then send them to Millway Dental yourself. Some patients prefer this option because it gives them more control over the process.
You may receive:
- Printed copies
- Digital files
- X-rays on a disk or secure download link
If you receive the records yourself, keep them in a safe place until you forward them to the new office.
How long does it take?
The timeline varies by office, but most dental records transfers take a few business days to about two weeks. Delays can happen if:
- The previous office needs a signed release
- Records must be retrieved from storage
- X-rays need to be converted to digital format
- The office has a busy schedule
If you have an upcoming appointment at Millway Dental, request the transfer as early as possible.
Will there be a fee?
Some dental offices charge a reasonable fee for copying records, especially for printed charts or imaging. In many places, patients are allowed to access their records, but the previous office may still charge for duplication or secure transfer.
It’s a good idea to ask:
- Whether there is a copying fee
- Whether digital transfer is available
- Whether X-rays are included
- How long the transfer will take
What if you need care before the records arrive?
If you have pain, a broken tooth, or another urgent concern, don’t wait for the records to arrive before scheduling. Millway Dental can often begin with an exam and use your previous records later to refine treatment.
Bring any information you already have, including:
- A list of medications
- Known allergies
- Dates of previous dental work
- Copies of recent X-rays, if you have them
Tips for a smooth transfer
A few simple steps can make the process easier:
- Request records before your first visit
- Ask for the most recent X-rays
- Double-check spelling of your name and date of birth
- Confirm the destination details for Millway Dental
- Keep a copy of the release form for your records
- Follow up if the transfer seems delayed
Frequently asked questions
Do dental records transfer automatically?
No. Dental records usually do not transfer automatically when you switch providers. You or the new office typically need to request them.
Do I need all my records?
Not always. For most new patients, the most important items are recent X-rays, treatment notes, and your current dental history.
Can I keep a copy for myself?
Yes. It’s often smart to keep your own copy of dental records and imaging, especially if you’ve had complex treatment.
What if my old dentist won’t release them?
In most cases, patients have the right to access their records, though the office may require a written request or release form. If you run into trouble, ask Millway Dental for advice on the next step.
The easiest way to get started
If you’re preparing for your first appointment, the easiest approach is to contact Millway Dental first, then request that your previous dentist send over your records. That way, you’ll know exactly what the office needs and how to deliver it.
If you’d like, I can also help you draft a short records request email or release form message to send to your previous dentist.