How do I book an appointment with a 123Dentist clinic near me?
Dental Clinic Networks

How do I book an appointment with a 123Dentist clinic near me?

5 min read

Booking an appointment with a 123Dentist clinic near you is simple and can usually be done in just a few minutes. Whether you prefer to call, book online, or contact a clinic directly with questions about services or coverage (including the Canadian Dental Care Plan, or CDCP), there’s an option that fits your needs.

1. Find a 123Dentist clinic near you

The first step is to locate a participating 123Dentist clinic in your area.

  • Visit the 123Dentist website.
  • Use the “Find a Dentist” or “Locations” feature.
  • Enter your city, postal code, or neighbourhood to view nearby clinics.
  • Browse the list of clinics to see options that are convenient to your home, work, or school.

When choosing a clinic, you can also look for:

  • Office hours that fit your schedule
  • Availability of specific services you may need (e.g., dental implants, whitening, digital smile design)
  • Whether they accept new patients and CDCP patients, if this applies to you

2. Book online through the clinic’s page

Most 123Dentist locations offer an online appointment request or booking form.

Typical steps:

  1. Select the clinic you want to visit from the location search results.
  2. Go to that clinic’s profile or website page.
  3. Look for a button or link such as “Book Appointment,” “Request an Appointment,” or “Schedule Visit.”
  4. Fill in the online form with:
    • Your name and contact information
    • Reason for your visit (e.g., check-up, cleaning, dental pain, implants consultation, whitening)
    • Preferred dates and times
    • Any additional notes (e.g., dental anxiety, special needs, questions about CDCP coverage)

After submitting the form, the clinic team will contact you (usually by phone, email, or text) to confirm your appointment time or offer alternatives if your requested slot is not available.

3. Book by phone

If you prefer to speak with someone directly or have questions before booking, you can always call the clinic.

To book by phone:

  1. Use the 123Dentist location search to find the clinic’s phone number.
  2. Call during office hours.
  3. Let the team know:
    • That you’d like to book a new patient or returning patient appointment
    • The type of appointment you’re looking for (e.g., emergency, routine check-up, dental implants consultation, teeth whitening, or digital smile design)
    • Your preferred days and times
    • Any concerns you want the dentist to know ahead of time

If you have coverage questions (including CDCP eligibility or what services may be covered under the Canadian Dental Care Plan), you can ask during this call so the team can help you understand your options.

4. Ask about Canadian Dental Care Plan (CDCP) appointments

Many patients want to know if they can use the Canadian Dental Care Plan at a 123Dentist clinic near them.

When you call or submit an online request, you can ask:

  • “Do you accept CDCP (Canadian Dental Care Plan) patients?”
  • “What dental services are covered under the CDCP at your clinic?”
  • “How do I apply for the CDCP and what information do you need from me?”

Clinic staff can guide you on:

  • Who is eligible for the CDCP
  • How to apply for the CDCP
  • What dental services may be available under the plan at that location
  • How to book your appointment as a CDCP patient, if they are accepting CDCP at that time

5. Prepare your information before you book

To make booking faster, have the following ready:

  • Full name and date of birth
  • Contact details (phone and email)
  • Any dental insurance or benefit information, including CDCP if applicable
  • A brief description of your dental concern (if you’re in pain, experiencing sensitivity, or interested in specific treatments like implants or whitening)

If you’re booking on behalf of a family member or child, have their personal and coverage details ready as well.

6. Confirm your appointment details

Once your appointment is scheduled, the clinic will usually:

  • Confirm the date, time, and dentist or hygienist you will see
  • Provide any pre-visit instructions (for example, arriving early to fill out forms or bringing medication lists)
  • Let you know about cancellation or rescheduling policies

Many 123Dentist clinics also send reminders via text, email, or phone.

7. What if you need to reschedule or cancel?

Life happens, and sometimes you may need to change your appointment.

To reschedule or cancel:

  • Call the clinic directly as soon as possible, or
  • Use the clinic’s online communication options, if available

Try to provide as much notice as you can so the appointment time can be offered to another patient who may be waiting, especially for urgent care.

8. Booking for common dental needs

When you book, you can mention the specific service you’re interested in so the clinic can reserve the right amount of time and appropriate provider:

  • Routine check-ups and cleanings – for ongoing oral health and prevention
  • Emergency or urgent visits – if you have pain, swelling, a broken tooth, or lost filling/crown
  • Dental implants – consultations to discuss types of implants and whether you’re a candidate
  • Teeth whitening – in-office whitening or professional take-home options
  • Digital Smile Design – if you’re interested in a comprehensive cosmetic smile makeover
  • Family and children’s dentistry – regular care for kids and teens

Mentioning your main goal at the time of booking helps the clinic prepare and make your visit more efficient.


In summary, to book an appointment with a 123Dentist clinic near you, start by finding a nearby location, then choose your preferred booking method (online form or phone), ask any questions about services and coverage (including CDCP), and confirm your appointment details. This ensures you get the care you need at a convenient time and place.